Returns & Exchanges

At I’ADORES, we strive to ensure that every pair you receive is loved the moment you try it on.
However, if you wish to exchange your purchase, we offer a simple and convenient exchange process.

 Exchange policy

You may request an exchange within 7 days of receiving your order.

  • 1 Our team will arrange a pickup from your location and deliver the exchanged product once the request is processed.
  • 2 Please ensure the product is unused, unworn, and returned in its original packaging and condition.
  • 3 Once the returned item reaches our warehouse, it undergoes a quality check. After successful verification, your exchange order will be processed.
⏱️ Exchange timeline: The complete exchange process — from pickup to delivery of the new product — may take 7–14 working days.

Refund Policy

We currently do not offer monetary refunds.

If you choose to return a product instead of exchanging it, you will receive a store credit issued to your registered email address.

✨ Your store credit remains valid for 6 months from the date of issue and can be used for future purchases.
For any assistance regarding exchanges or returns, our customer care team will be happy to help.
✨ I’ADORES support team — here to make every step effortless ✨
Because the perfect fit ensures that every step feels as effortless as it looks.